myAT&T App Reviews

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Great app

The app is extremely easy to use. I use it to check manage my bill, change plan when needed, and upgrade my phone.

Difficult to navigate

I cant link my cable and internet with cell phones. Ive called they say it will link in 24-48 hours. It it just doesnt ... I always have to pay cable and internet through the app and cell phones through the website, whats the point? I wouldnt waste time downloading the app


It was able to get the job done but not without some difficulty and frustration. I attempted several chats that ultimately got dropped. You arent brought back to a page where you left off. I spent a lot of time watching the wheel turn while I was sitting on full bars LTE only to be dropped off at the home screen. Your work can be done but it requires a lot of time and patience.

AT&T app

I can never get into my account it says error all the time and try again in few minutes or Im not connected to internet

Bad company always scamming

Hate these greedy companies.. we are not stupid ATT! Stop over charging people.

This app meets my needs to manage account

I see you some listings great responses regarding this app. This app does what does decide to do very well. I can manage my account, turn on and off user data, view my data usage, and best of all pay my bill online without having to go to the computer or the Internet Also DirecTV customers need to be aware that they can stream DirecT through their telephone data free

Absolutely Horrible

For years I had an ATT app that worked perfectly! Then someone decided to "update" the app and the updated version is the worst! It continually loses my information. When I have to renew everything it seems to go in a loop!! You can easily spend a couple hours trying to make the smallest change!!

Room for improvement

I love the convenience of the app. However it crashes quite easily and is very slow otherwise. There are lots of steps you could do to be better.

So far so good

I just switched to yall from a horrible thing with T-Mobile, so right now I cant see any negatives, plus having the seven sweetens the deal

Over good experience

Ive only had one problem and it quickly got resolved.

Better and better

Ive enjoyed the updates. They have done a better each time.



Easy to use

Like this app to see my usage and bill information and to contact AT&T if needed.


Great app. I highly recommend the app.

Wont even open

After the new update, the app wont even open, it crashes every single time. I cant use it. Not at all. And yes, Ive tried the restart and the hard start....nothing works. I understand the new update is for the new iPhone release and I am sure it works seamlessly with that new phone, but what about us that dont have the new phone?????? Shameful for a company of your size. Your app developers should be fired.

Only good for paying your bill.

"App" works fine to take your money, no surprise there as AT&T is expert in that endeavor. If you attempt to change plans or shop the app crashes or freezes.

Works for me

Im good with the app. I like the simpleness of it. Others dont but I only use it to pay my bill so works great.

I ❤️ At&t App

This is one of the most convenient formats of a utility apps of all that I use. Real time account updates for billing & usage compared to none other. Thank you At&t.

Ok but could be better

This app is easy to understand but not Convenient should be able to add in notifications to see your data and shouldnt bring you into website to view your account information


Overall, the app helps me manage my account. The full website on a computer is easier for me to use but I get good functionality out of it for basic account management.

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